Hand-Tufted Rugs - Care Advise

CARE ADVICE HAND TUFTED RUGS

All rugs retain their appearance and shape for longer if you remove dirt and stains regularly. If you have a light, single-color rug you will naturally need to clean it more often than a darker, patterned rug. Shaking or beating a hand tufted rug subjects it to rough treatment that can damage the rug. We therefore recommend that you vacuum and air your rug instead. If you have a hand tufted rug, you can also turn it upside down and carefully beat the reverse side so that loose dirt drops out.

VACUUM CLEAN OFTEN

Effective vacuuming is the easiest and most environmentally friendly cleaning method. It is also the most economical. When you vacuum regularly you remove all the loose dirt and dust. Do not use a vacuum cleaner with a rotary brush nozzle on long pile rugs where there is a risk of damaging the yarn and the twisted thread pairs. Note that it is quite normal for the rug to loose individual fibers when used, these are excess fibers and does not affect the general quality of the rug. If you want to get rid of excess fibers faster, you can vacuum the rug daily for an initial period.

COMB LONG-PILE RYA RUGS

To maintain the appearance of your long-pile rya rug you can comb the pile of the rug at regular intervals. You can do this with a coarse-toothed comb or a small plastic rake.

ROTATE THE RUG

To get a more even exposure to sunlight and wear, we recommend that you rotate the rug regularly.

STAIN GUIDE

HAND-TUFTED WOOL & WOOL/LINEN RUGS

Detailed information on different types of stains and how to remove them is given below. The amount of water used must be carefully controlled.

TYPE OF STAIN:	ACTION \| DO AS FOLLOWS:
All fat-containing products, e.g. asphalt, coloring crayons, lipstick, oil, shoe polish, soot, cream and cooking fat.	Scrape away as much of the stain as possible using a knife, spoon or similar. Use a carpet shampoo. When using a carpet shampoo, you should test a small, hidden piece of the rug. This is to make sure that the shampoo does not bleach or damage the rug. Make sure that you follow the product instructions.
Beer, blood, chocolate, colored soda, coffee, egg, fruit, fruit syrup, ice cream, juice, red wine, urine and vomit.	Soak up the liquid using a highly absorbent cloth (e.g kitchen paper, a diaper or a towel). Do not rub the stain, as it can go deeper into the rug. Dilute the remaining stain using a small quantity of warm water (for blood and egg, use cold water). Soak up, repeat and allow to dry. Remove any remainders using a white cloth. Dampen with a mixture of warm water and a little ph-neutral washing up liquid. Follow up with clean water and soak up.
Chewing gum and candle wax.	Chewing gum: Cool the stain using ice cubes. Scrape up as much of the stain as possible using a knife, spoon or similar, without damaging the fibers. Then vacuum around the stain. Candle wax: Place 4 layers of kitchen paper on the stain and iron at medium heat, so that the paper soaks up the candle wax.

USE A PROFESSIONAL CLEANER:

We recommend that the rug is cleaned by a professional cleaner, using the extraction method on a flat surface. The quantity and temperature of the water will depend on the material and pile length. Good ventilation during the drying process is essential. Shrinkage will be about 3—5%. Kasthall rugs are not to be machine-washed or dry-cleaned.